Terms of Use

Last updated: December 14, 2025

1. Introduction

Welcome to the Lumira Research LLC website and online services (collectively, the “Services”). By accessing or using our Services, you agree to abide by these Terms of Use (“Terms”). If you do not agree with these Terms, please do not use our website or Services.

2. Acceptance of Terms

Your access to and use of the Services is conditioned upon your acceptance of and compliance with these Terms. By accessing the Services, you acknowledge that you have read, understood, and voluntarily agree to be bound by all provisions contained herein.

3. Modifications to the Terms

We reserve the right to change, modify, or update these Terms at any time. Any changes will be effective immediately upon posting the revised Terms on our website. It is your responsibility to review the Terms periodically. Your continued use of our Services after any modifications constitutes your acceptance of the changes.

4. Description of Services

Lumira Research LLC provides online market research services. These services may include, but are not limited to, online surveys, data collection and analysis, reports, and related research tools. We strive to deliver accurate and reliable services; however, we do not warrant that any information provided is free from errors or omissions.

5. Eligibility

To use our Services, you must be at least 18 years old and have the legal capacity to enter into binding contracts. If you are using our Services on behalf of a company, organization, or other entity ("Entity"), you represent and warrant that you have the authority to bind the Entity to these Terms.

We reserve the right to refuse service to any User for any reason at any time, including if we believe your use of our Services violates these Terms or applicable laws.

6. User Obligations and Permitted Use

a. Permitted Use: You agree to use the Services only for lawful purposes and in accordance with these Terms.

b. User Conduct: You shall not:

  • Engage in any conduct that may damage, disable, or impair the Services
  • Attempt to gain unauthorized access to our systems or data
  • Use our Services for any fraudulent or unlawful activity
  • Use our Services to collect, process, or store data in violation of privacy laws or our Privacy Policy
  • Upload, transmit, or distribute any harmful, fraudulent, defamatory, or obscene content
  • Modify, reverse engineer, or attempt to bypass any security features of our Services
  • Resell or redistribute our Services without our prior written consent

c. Account Registration: If any part of the Services requires registration or the creation of an account, you agree to provide accurate and complete information and to maintain and promptly update your account information as necessary.

7. Intellectual Property Rights

All content on the Services—including text, graphics, logos, images, software, and data compilations—is the property of Lumira Research LLC or its licensors and is protected by intellectual property laws. You agree not to reproduce, modify, distribute, transmit, or otherwise use any content without our prior written consent, except as expressly permitted under these Terms.

Any research data and insights we deliver to you ("Deliverables") are licensed to you for your internal business use only, unless otherwise agreed in writing. You may not share, distribute, or sell the Deliverables to third parties without our prior written consent.

8. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. By using our Services, you agree that we may process your personal data in accordance with our Privacy Policy and relevant data protection laws.

9. Third-Party Content and Links

Our Services may include links to third-party websites or content. These links are provided solely for your convenience, and we do not endorse or assume any responsibility for the content, products, or services available from such third parties. Your use of any third-party websites is governed by their respective terms and policies.

10. Fees and Payment

You agree to pay all fees associated with our Services as outlined in our pricing agreements, quotes, or invoices ("Fees"). Fees are due upon invoice unless otherwise specified. We may charge late fees of 1.5% per month (or the maximum rate allowed by law) on any overdue amounts.

We reserve the right to change our Fees with 30 days' prior written notice. If you do not agree to the new Fees, you may terminate your use of our Services within the 30-day notice period.

We may suspend or terminate your access to our Services if your account is past due, and we are not liable for any consequences resulting from such suspension or termination.

11. Disclaimer of Warranties

a. “As Is” Basis: The Services are provided on an “as is” and “as available” basis without warranties of any kind.

b. No Guarantee: We do not warrant that the Services will be uninterrupted, error-free, or completely secure.

c. Limitations: To the maximum extent permitted by law, Lumira Research LLC disclaims all warranties, whether express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Lumira Research LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR USE, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US FOR THE SERVICES IN THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

13. Indemnification

You agree to indemnify, defend, and hold harmless Lumira Research LLC, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or in connection with:

  • Your use of our Services
  • Your violation of these Terms or applicable laws
  • Your violation of any third-party rights, including privacy or intellectual property rights
  • Any content you submit or transmit through our Services

14. Termination

We reserve the right to suspend or terminate your access to the Services, without notice or liability, for any breach of these Terms or for any reason deemed necessary by us. You may terminate your use of our Services at any time by providing written notice to our customer support team.

Upon termination:

  • You must pay all outstanding Fees
  • Your access to our Services will be immediately revoked
  • Any licenses granted to you will terminate
  • We may retain your data as required by law or for legitimate business purposes

Sections 7 (Intellectual Property Rights), 12 (Limitation of Liability), 13 (Indemnification), 15 (Governing Law and Jurisdiction), and 16 (Dispute Resolution) shall survive termination of these Terms.

15. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Services will be subject to the exclusive jurisdiction of the courts located in Wyoming, United States.

16. Dispute Resolution

Any dispute arising out of or in connection with these Terms shall first be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation, it shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association (AAA) in Wyoming, United States. The arbitrator's decision shall be final and binding on both parties, and judgment on the award may be entered in any court having jurisdiction.

17. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect. The invalid provision shall be replaced with a valid provision that most closely reflects the original intent of the parties.

18. Entire Agreement

These Terms, together with our Privacy Policy and any written agreements between you and Lumira Research LLC, constitute the entire agreement between you and Lumira Research LLC regarding your use of our Services, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties.

19. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Use, please contact us:

  • Email: lumira@lumiraresearch.com
  • Data Protection Officer: lumira@lumiraresearch.com
  • Phone: +1 (307) 555-7890 (Option 4 for Legal)
  • Mailing Address: 456 Innovation Way, Suite 300, Cheyenne, Wyoming 82002, United States